Jul 5, 2023

Onsite Computer Repair within 60-mile radius of Belmont, NC 28012

On July 5th, 2023, as the result of needed system updates, the previous HJR SOFTWARE website became corrupted and unpresentable. Rather than try to fix whatever the issues were that lead to this problem, the owner has decided to start FRESH and create a new site entirely. This will be the 4th re-invention of the site. However, it may take a while to get the site back up and running to a recognizable and function site. Rest assured, HJR SOFTWARE is still in business and still operating as usual.

HJR SOFTWARE provides on-site computer repair, computer technical support, information technology (IT) technical support, new and used computer hardware and software, smart-home integration, website hosting, website development, and affordable computer maintenance plans. HJR SOFTWARE is the oldest and best computer company in Gaston County, North Carolina and has been in business since 1990.

If you need computer repair service or technical support, call 704-825-7440.

Typical operating hours: Monday – Friday: 10 AM – 10 PM (during the summer)

On Call: Saturdays: 10 AM – 5 PM and Sundays: 2 PM – 8 PM.

HJR SOFTWARE works on everything computer related. Business computers, home computers, PC’s, Apples, and anything that you can connect to a computer physically or wirelessly, HJR SOFTWARE deals with.

Since COVID, a lot of office workers have become work-from-home employees. HJR SOFTWARE can assist you as either the business (employer) or the employee. Even if your company has its own larger in-house IT department, many times those departments do not do field work. In other words, the IT department may attempt to repair a computer or computer-related device remotely (over the phone and/or by remotely logging into the device), but the issue becomes too complicated, it hardware related, or requires touch by a qualified repair technician. I work with IT Departments in all sorts of businesses. Give HJR SOFTWARE a call and I will visit the location where the device is and coordinate repair efforts with your company’s IT department. This is even useful sometimes with the problem is not dire but the employee is unable to follow their IT departments instructions to get a fix, upgrade, or problem resolved. I am far more likely to resolve the issue on the first visit within an hour or two at a cost less than the total cost of the employee being without their computer for several days while that computer is mailed back to the company, fixed by the IT department and then mailed back to the employee.

HJR SOFTWARE provides maintenance plans that allow me to be your Information Technology Assistance and Repair Technicians. I provide training, problem resolution, repairs, upgrades, and even help with new purchases, adding equipment, and providing professional recommendations for new hardware such as laptops, desktops, and printers. The HJR SOFTWARE maintenance plans allow businesses and individuals to manage their Tech Support and Repair costs via an affordable monthly subscription fee instead of being hit is unexpected high costly break-fix expenses. HJR SOFTWARE accepts practically all traditional payment methods and most newly invented ones. However, we do not provide financing, but through one of our payment processors, you may be able to receive financing through them at time of purchase.

Do you need a new computer but you are not sure which one to buy? Call HJR SOFTWARE at 704-825-7440.

Are you uncertain which piece of software you need to use or what device to run it on? Call HJR SOFTWARE at 704-825-7440.

HJR SOFTWARE provides onsite service within a 60-mile radius of Belmont, North Carolina, zip code 28012. I come to you and work on your issues in the environment in which the problem occurred, in case something in then environment is contributing as a cause for the issue. By calling me first, I am able to remotely identify and address issues. In some cases, for a fee, your issue can be resolved within minutes of calling me for support.

I will have the website back and up and running soon. In the meantime, feel free to give me a call.

Please be aware, HJR SOFTWARE does not accept SPAM or UNSOLOCITED callers. DO NOT CONTACT HJR SOFTWARE BY ANY MEANS OFFERING ME SOMETHING TO BUY. DO NOT ADVERTISE TO ME AT ALL. There is only 1 reason to dial my number and that is to HIRE HJR SOFTWARE to address a computer related issue that you want fixed. Do not TEXT my number without first talking to me and getting my permission to do so. If you CALL or TEXT my number for any reasons other than to purchase my computer services or present me with a computer related issue that you wish to pay me to address and resolve, you subject yourself to a $500 charge whether I answer the phone or acknowledge the reception of your text message. The charge is per incident. So before you purposely accidentally contact me, be aware that accidentally dialing my number, interrupting what I am already doing, especially if your reason for contacting me does not lead to you buying my services, you may have to pay for disrupting me.

Be aware that if you dial my number and your number is not known, you are not an existing subscriber or previous customer, you have a toll-free number, or your number is dialed from outside the area codes that I service, your call may not be answered by me personally. Understand that if you failed to leave a message that provides reasonable information that sounds like you need computer service, your call will most likely not be returned. If you call using an automated dialer, Artificial Intelligence, or fail to state your needs when I do answer the phone within 3 seconds, your number will be BLOCKED and you will remain subject to a $500 charge for contacting me.

I consider any caller failing to leave a detailed message upon receiving my answer service UNIMPORTANT and UNWORTHY of a call back. My service may not let you leave a message if your number has been reported as a potential spam caller. Unless you are a current subscriber of one of my maintenance plans, calling me outside of my operational hours is considered rude and most likely will not workout well for you. Don’t do it. I’m not interested.

I reserve the right to provide service to whomever I choose. No entity can or will modify or influence my choice to do so. Therefore, no entity has control over the use of my phone and methods of communication. I serve the public and private computer users to the best of my ability with unparalleled dedication towards solving every issue I take on. I you have a computer related issue that you need solved quickly and efficiently, HJR SOFTWARE is who you should call. When the site returns to normal operations, you can subscribe to maintenance plans without calling me first. The service areas will be available for your review to be certain you are within my coverage area.

Thank you for your continued interest and support in HJR SOFTWARE. With over 30 years of service providing sound solutions to computer issues, I’m here to take care of your machines and get them working the way you want them to. I look forward to hearing from you regarding any computer related issue you may have.

Please note: Google has increased its privacy requirements. While my privacy policy is down, simply be aware that this website and all HJR SOFTWARE owned and operated websites most likely all the time collect user data, as all websites do. HJR SOFTWARE does not obtain from any built-in data collection service any personal identifiable information for the purpose of marketing directly to you. However, their most likely are data collection algorithms installed in every website that may be collecting your user data, both anonymously and personally identifiable, including your online behavior as well as some environmentally calculated human predictive behavior, and such information may be collected on HJR SOFTWARE owned and operated websites and may be shared without my knowledge, control, permission, access to, or desire to not share or agree to share with other sites. You may be able to visit some Google websites and control to some degree some of the information that may be collected websites on the internet including HJR SOFTWARE. You may not control ALL the data being collected or shared by you and there is absolutely nothing that I can do to assist you being able to control ALL the data being collected that may or may not contain your personal identifiable attributes, information, or behavior. Since you are using the internet in order to view this page and my site, Google requires that I provide you with some sort of privacy notice regarding how I may be using your collected information. I am not using your information to contact you or market directly to you. The methods of collecting such data are built-in or turned on through components built-in to my website(s), the devices you used to see this page, and services provided by Google and others. Should I elect to use your personally identifiable information collected by such information, I will contact you and inform you that I am doing so and I will provide you with options at that time to stop such actions and to remove your any of your information in my possession. I currently have no future intentions to use such information.

Notice #2: Any and all information you expressly submit to me or expose me to by any means, such as filling out a form on this website, calling me and having a conversation with me, mailing me, or texting me, shall be considered my property upon reception. You have no rights to my property and may not influence what I do with my property by any means whatsoever. If you feel there is some information that you do not want me to have, DO NOT EXPOSE ME TO IT or submit it to me. This is as plain and simple as I can make it. I typically and historically have used all information that became my property for the benefit of keeping my business in business. Therefore, I retain nearly all my property for a lifetime — mine. I do not sell, rent, or share my informational property to others that are in the business of marketing or advertising by any means. I rarely use direct methods of advertising to you and others. However, I do own or operate multiple businesses that span across different industries. All of the businesses I own may have access to any historical data that has become my property

An example of my property that may appear relevant: A person may have called me 30 years ago and presented me with a computer related issue. In doing so, I may have recorded the conversation or transcribed notes about it that were placed into my information database and contact management system. 30 years later, that prospect or customer may call me back, and their phone number or some personal identifiable information they previously shared with me 30 years ago, may come up and still be accessible to me today. While highly unlikely, it is possible that person may have provided the model number or serial number to a device they owned 30 years ago and I may still have both pieces of information. If they still own that piece of equipment it would therefore allow me to serve them better this time around as whatever notes I took 30 years ago may assist me today. No one else sees this data or has access to it. But, this is the typical way I collect and use collected data that has become my property. All notes that I add to that property continue to be my property. And stated, you have no control or influence on my property including the inability to later tell me, ask me, or demand that I delete such property.

If I were to sell my business, only then would my property and/or potentially some of your collected data possibly be released. Active accounts at that time would definitely be purchased by the buyer and it would be up to them and their ethics on how to then use their property. Inactive accounts older than 3 years would be purged and not be part of any sales agreement that I would make. All other data that is my property will be purged upon a sale and/or the end of HJR SOFTWARE or my life.

The legal notices and disclosures provided here will be refined as the site is rebuilt and some verbiage may be changed upon council’s review. In the interim this will have to suffice as compliance to all Google and other entity privacy disclosure statements.

July 5th, 2023
Henry James Reeves
HJR SOFTWARE
704-825-7440

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Aug 25, 2023

BEWARE of Idiots and their STUPID Deceptive Business Practices

Local Search Group / Business Listing Center = Idiots with Stupid Deceptive Business Practices.

August 25th, 2023

If you are receiving automated calls from someone claiming they work for Google or that they can negatively affect your Google business listing(s), you might wish to question that company’s motivation and ethics. Local Search Group today has really ticked me off with their lying, scheming, and bothersome tactics.

The following occurred today. I have had to almost 2 hours and 30 minutes to try to deal with this today. This is NOT the way I wish to start my day.

This business, [Local Search Group], is involved in DECEPTIVE and ILLEGAL BUSINESS PRACTICES. At 9:20 AM, I received an AUTOMATICALLY DIALED CALL prior to my business opening times. The automated caller left a voicemail message threatening that my Google Business Listing would be negatively affected if I did not call them back. The following is a transcript of that phone call:

“Hello, this is the Business Listing Center calling with an Urgent message. Your business listing has been flagged for review! If you are the business owner, please call us at 866-493-8165 to verify your business with Google. If your Google account is not verified properly, customers searching for your services on Google WILL NOT FIND YOUR LISTING. Please call 866-493-8165 to speak with a live representative to confirm your Google Listing Verification.“

To me, that sounds like this company, The Business Listing Center, can affect my Google Business Profile or its Listing Status in Google Search Results. So, I called the number.

Cameron, or someone claiming to be Cameron, answered the phone. He didn’t identify the company he was working for at first. He asked for the name of my business and my phone number. I asked him who he was, the name of his company, and what they do. The conversation became ugly right from the start. Eventually, Cameron says that he works for Local Search Group. Later, he would admit that he does not work for Google and cannot affect my Google listings in Google. He kept denying that he called me and that he had no idea what I was talking about.

However, Cameron answered the phone as if all he does all day long is field incoming calls generated by an Automated Dialer. I asked him if he could see the number I was calling from. He said Yes and called it out. I asked him if his company had any information for that number. He looked it up and stated that I had 2 business listings currently in Good Standing using that number. Because I had 2 listing, yes, his verification department may have called me to clarify the listing or to let me know something was wrong with the listing.

Again, I asked him if he worked for Google or had the ability to affect my listings. He said “Not without my authorization.” Several times I told him that he does not have my authorization and I tried to reconfirm that he has no capability to affect my Google listings or their rankings in search engines. I asked him to REMOVE my information from his companies’ records, to stop calling me, and make sure that his company never again dials my number threatening me with the ability to affect any listing that I may have.

At first, he said he would comply and remove my information. By the end of the call, he was lying again. He said he HAD NOT removed my information. I asked to speak to someone else. He refused. I asked him for his legal business address. He gave me an address in Belmont, NC close to my personal residence. I asked him over 3 times for his company’s legal business address. Every time he just kept spouting off the residential address near me. I did a search for Local Search Group. It has the address of 17515 Spring Cypress Rd Suite C – 579, Cypress, TX 77429. I read that address off to him. I asked if that is where he was located? He said Yes (potentially another lie). I asked again. He spouted off the Belmont address. I told him that my attorneys would be in contact with him. As we hung up, under his breath, he said that was the wrong address.

I do not appreciate the tactics being used by this business. NO ONE HAS THE RIGHT TO CONTACT ME AND THREATEN TO DESTROY SOMETHING OF MINE, to RUIN MY BUSINESS, or MY REPUTATION. I will not stand for it. This company is going to remove my information from their records, and they are going to leave me alone. They are not going to dial my number ever again. IF THEY DO, I will charge them $500 per incident and $1000 per incident if they continue to harass me or cause me to invest my time to try to determine if they are legitimate or not.

I’m posting this on my website TOO for all to See!

I tried to leave the above business review of Local Search Group moments after my call back to the number I was told to dial ended. Although I was already logged into Google when I located the review, upon trying to submit the review, I was asked to login again and verify via my phone that it was me making the review. I did that correctly, but GOOGLE refused to accept the review and kept telling me that “something went wrong, please try again later.” I tried about 5 times. Same thing. So, I went ahead and posted this page to my website. THIS IS WHERE IT WILL REMAIN. I will try one last time after posting this page to get the business review to post on Google Reviews. If it fails, I’m not going to worry about it. But again, For Your Information, you should be aware of the deceptive, bothersome, advertising tactics of these 2 companies (if they are 2 different companies). I hereby BLACKLIST them both and they will not be used by me where I have any say so about it. I will continue to share my experience with others regarding their behavior. I have already relayed this story to a business client who called me while I was trying to file the review on Google.

If the review is accepted, I will post a link to it right here:

If you have received similar treatment from either of these 2 businesses, I encourage you to leave your review on Google, if it will let you. I am closing comments on this post because I do not want my site filled up with what other people think regarding this topic. Make your own decision on whether or not to do business with Local Search Group and Business Listing Center. I chose not to do so and THEY ARE GOING TO STOP bothering me I’m going to keep on billing them until they are BROKE!!!

Google better get their act together too, or they are next!!!

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