| SERVICE
| ITEM #
| PRICE
|
| DESCRIPTION
|
| Computer Related Services |
| COMPUTER RELATED SERVICES are services that involve computer hardware such as computer systems, printers, parts, etc. Most computer related services deal with maintenance and repair. |
|
| Onsite Repair Service |
COM ORS003HJR |
$60.00 /Hour |
| On-site Repair Service - Performed at the client\'s site. For Hardware & Software Issues including: Diagnosis, Recommendation, Repair, Installation & Configuration. |
|
| Repair Service - Drop-Off or Depot |
COM DRS003HJR |
$65.00 /Hour |
| Drop-off/Depot Repair Service - Customer drops-off and picks-up items at an HJR SOFTWARE designated site. Hardware & Software Integration, including: Diagnosis, Recommendation, Repair, Installation & Configuration. |
|
| Emergency Repair Service |
COM ERS001HJR |
$70.00 /Hour |
| Emergency Repair Service - Hardware & Software repair services escalated to priority status and placed ahead of other clients or performed during odd working hours or holidays that are not pre-set as working days or hours by HJR SOFTWARE. |
|
| ePASS - Equipment & Personal Assistance Support Service |
COM EPASS1HJR |
$15.76 /Month |
| Equipment & Personal Assistance Support Service - Yearly contract service charged monthly. Provides inviduals and small businesses with up to 3 onsite service visits for up to 3 computers, 3 printers, and attached peripherals and accessories. Also provides up to 12 technical support issues and provides special rates on additional services. |
|
| Support Services |
| SUPPORT SERVICES are provided to answer questions quickly and to guide customer through solving problems. |
|
| Technical Support Service - Advance Deposit |
SUP TSI0ADHJR |
$10.00 /Issue |
| Technical Support Issue - Online Advanced Deposit. Required to initiate technical support via telephone, email, instant messenger, or fax. Will be refunded if technical support issue is not resolved successfully. |
|
| Technical Support Service - Per Minute |
SUP TSI101HJR |
$1.00 /Minute |
| Technical Support Issue - Via Voice, Email, Instant Messenger, or Fax. Charged per minute and may not include first 10 minutes if an Advance Deposit was received. |
|
| Technical Support Service - Per Issue After Deposit |
SUP TSI102HJR |
$15.00 /Issue |
| Technical Support Issue - Via Voice, Email, Instant Messenger or Fax. Charged per Issue when an Advanced Deposit was received. |
|
| Technical Support Service - Normal Per Issue |
SUP TSI103HJR |
$25.00 /Issue |
| Technical Support Issue - Via Voice, Email, Instant Messenger or Fax. Charged per issue. |
|
| Website Hosting Services |
| WEBSITE HOSTING SERVICES provide space for websites a lot like land provides space for buildings. Our hosting environments are housed in world-class data centers with 24 hour monitoring, daily backups, and lots of built in functionality to serve the needs of most websites. |
|
| Website Hosting Service - Standard on Linux |
WHS 01STNDHOT |
$10.61 /Month |
| Website Hosting Service - Standard, Linux Server, 10MB, 50 Email Accounts, Catch All Email, 10 Mailing List, Unlimted Email Forwarding, Unlimited Email AutoResponders, Site Staticstics, 20 FTP Accounts, Page Counters, CGI-Bin, CGI Scripts, PHP, Front Page Extensions, Cybercash Support, Authorize.net Support, 5 MySQL Databases |
|
| Website Hosting Service - Bronze on Linux |
WHS 02BRNZHOT |
$15.76 /Month |
| Website Hosting Service - Bronze, Linux Server, Secure SSL server, 50MB, 50 Email Accounts, Catch All Email, 20 Mailing List, PGP Encrypted Email, Unlimted Email Forwarding, Unlimited Email AutoResponders, Site Staticstics, 50 FTP Accounts, Page Counters, CGI-Bin, CGI Scripts, PHP, XML, Front Page Extensions, E-Commerce Akopia Shopping Cart, Cybercash Support, Authorize.net Support, Java Servlet Support, 10 MySQL Databases, Real Audio & Video |
|
| Website Hosting Service - Platinum on Linux |
WHS 03PLTNHOT |
$20.91 /Month |
| Website Hosting Service - Platinum, Linux Server, Secure SSL server, 100MB, 5 Subdomains, 100 Email Accounts, Catch All Email, 30 Mailing List, PGP Encrypted Email, Unlimted Email Forwarding, Unlimited Email AutoResponders, Site Staticstics, 100 FTP Accounts, Page Counters, CGI-Bin, CGI Scripts, PHP, XML, Front Page Extensions, E-Commerce Akopia Shopping Cart, Cybercash Support, Authorize.net Support, Java Servlet Support, 15 MySQL Databases, Real Audio & Video |
|
| Website Hosting Service - Gold on Linux |
WHS 04GOLDHOT |
$31.20 /Month |
| Website Hosting Service - Gold, Linux Server, Secure SSL server, 200MB, 10 Subdomains, 200 Email Accounts, Catch All Email, 35 Mailing List, PGP Encrypted Email, Unlimted Email Forwarding, Unlimited Email AutoResponders, Site Staticstics, 200 FTP Accounts, Page Counters, CGI-Bin, CGI Scripts, PHP, XML, Front Page Extensions, E-Commerce Akopia Shopping Cart, Cybercash Support, Authorize.net Support, Java Servlet Support, 20 MySQL Databases, Real Audio & Video, Form to PGPmail |
|
| Website Hosting Service - Windows Basic |
WHS 01WINBSC |
$15.76 /Month |
| Website Hosting Service - Windows Server - Basic, 15 GB Bandwidth, 150 MB Disk Space, 150 MB MSSQL Database, 150 MB MySQL Database, ASP, FrontPage Extensions, CGI-Bin, Unlimited Email & Webmail, Catch All Emails, Email Forwarding, Email AutoResponders, Site Staticstics, FTP Accounts, Page Counters, CGI Scripts, Built-in Site Building Studio |
|
| Website Hosting Service - Windows Elite |
WHS 02WINELT |
$20.91 /Month |
| Website Hosting Service - Windows Server - Elite, 25 GB Bandwidth, 250 MB Disk Space, 250 MB MSSQL Database, 250 MB MySQL Database, ASP, FrontPage Extensions, CGI-Bin, Unlimited Email & Webmail, Catch All Emails, Email Forwarding, Email AutoResponders, Site Staticstics, FTP Accounts, Page Counters, CGI Scripts, Built-in Site Building Studio |
|
| Website Hosting Service - Windows Premier |
WHS 03WINPMR |
$31.20 /Month |
| Website Hosting Service - Windows Server - Premier, 50 GB Bandwidth, 500 MB Disk Space, 500 MB MSSQL Database, 500 MB MySQL Database, ASP, FrontPage Extensions, CGI-Bin, Unlimited Email & Webmail, Catch All Emails, Email Forwarding, Email AutoResponders, Site Staticstics, FTP Accounts, Page Counters, CGI Scripts, Built-in Site Building Studio |
|
| Website Hosting Service - Windows Professional |
WHS 04WINPRO |
$41.50 /Month |
| Website Hosting Service - Windows Server - Professional, 100 GB Bandwidth, 1000 MB Disk Space, 1000 MB MSSQL Database, 1000 MB MySQL Database, ASP, FrontPage Extensions, Cold-Fusion, CGI-Bin, Unlimited Email & Webmail, Catch All Emails, Email Forwarding, Email AutoResponders, Site Staticstics, FTP Accounts, Page Counters, CGI Scripts, Built-in Site Building Studio |
|
| Website / Marketing Services |
| WEBSITE / MARKETING SERVICES are services provided to ensure that customer websites get descent rankings in search engines and enable those websites to receive better traffic. They are designed to increase the chances of a websites targetted audience being able to locate the website. |
|
| Search Engine Optimization |
MKT SEO300HJR |
$50.00 /Month |
| Search Engine Optimization improves your website position in search engine results. Set-up Fee of $300.00 Required. Optimizes 5 Keyword Phrases. Monthly analysis and review. Modifications not included. |
|
| Search Engine Optimization Analysis |
MKT SEOWSAHJR |
$300.00 /Order |
| One Time Analysis for reviewing website and suggesting Search Engine Optimization techniques which will improve your website\'s ranking in search engine results. This is an initial overview of what to do and does not include monthly updates or modifications, etc. |
|
| Search Engine Submission |
MKT SES100HJR |
$20.00 /Month |
| Search Engine Submission on a monthly basis to major and minor search engines. |
|
| Domain Name Registration / Renewal for 1 Yr |
WEB DOMAINHJR |
$20.00 /Year |
| Register or renew a Website Domain Name for .com, .net, .org, .biz, .info, .name, .ws, .us, .tv, .cc, .de, .jp, .be, .at, .uk, .nz, .cn, .tw, .jobs, and .eu. 1 Year Registration. |
|
| Development Services |
| DEVELOPMENT SERVICES are used for projects that typically take more than a month to provide. Generally, these services require long-term attention. |
|
| Search Engine Optimization with Webpage Updates |
DEV SEO400HJR |
$100.00 /Month |
| Search Engine Optimization improves your websites position in search engine results. We modify up to three pages per month. Set-up Fee of $400 Required. Optimizes 5 Keyword Phrases. Website Submission Included. |
|
| Project Development Service |
DEV PJT001HJR |
$1.00 /Project |
| Project Development - Used for Programming & Web Development projects where the total price of the project is estimated and agreed upon in advance |
|
| Website Development Service |
DEV WEB001HJR |
$75.00 /Hour |
| Website Development - Hourly - Using ASP, DHTML, FLASH, HTML, JAVA, PERL, PHP, XML, or another other web-development language |
|
| Documentation Service |
DEV DOC001HJR |
$25.00 /Hour |
| Software Documentation, Manual Production, Help System Development - Price for materials are extra. |
|
| Programming Services |
| PROGRAMMING SERVICES involve the writing of code to produce the desired results. HJR SOFTWARE specializes in providing customized software that make computer do what people want them to do. |
|
| Non-Licensed Programming Service |
PRO ALL0NLHJR |
$125.00 /Hour |
| Programming Services - Non-Licensed. Hourly programming services to create, maintain, adapt, or modify an application, a utility, batch programs, database, spreadsheet, system, etc. using any programming language, scripting language, tool set, or application macros whereby the resulting product is solely owned by the Client, has not received any components from other licensed projects, and will not share components with future licensed projects. Typically, projects worked on or developed using this service item require additional time and have new, unique routines applied. Some popular languages used: Visual Basic, FoxPro, Clipper, Access. |
|
| Licensed Programming Service |
PRO ALL0LNHJR |
$75.00 /Hour |
| Programming Services - Licensed. Hourly programming services to create, maintain, adapt, or modify an application, a utility, batch programs, database, spreadsheet, system, etc. using any programming language, scripting language, tool set, or application macros whereby the resulting product is licensed for use to the client. Typically, HJR SOFTWARE may borrow routines and snippets from other licensed projects or share the same with future projects, thus providing quicker end results. Some popular languages used: Visual Basic, FoxPro, Clipper, Access. |
|
| Networking Services |
| NETWORKING SERVICES are used to connect multiple computers together via a local area network (LAN) or wide area network (WAN). |
|
| Networking Service |
NET NWN004HJR |
$60.00 /Hour |
| Network Setup, Installation, Wiring, Configuration, Troubleshooting, or Repair. Performed at Clients site. Applicable whenever one or more computers is to connected to or disconnected from another computer, an internal network, intranet, extranet, the Internet, or a network resource such as a printer or scanner. |
|
| Consulting Services |
| CONSULTING SERVICES are services typically performed on location for an extended period of time. The normal services provided are programming, project integration and management, and website development. |
|
| Normal Hourly Consulting Service |
CNS HCS001HJR |
$40.00 /Hour |
| Consulting Service - Hourly - Normal (Billed for a minimum of 10 hours per week) |
|
| Over-time Hourly Consulting Service |
CNS HCS002HJR |
$60.00 /Hour |
| Consulting Service - Hourly - Overtime (Billed whenever pre-established weekly working hour limits are exceeded) |
|
| Holiday Hourly Consulting Service |
CNS HCS003HJR |
$75.00 /Hour |
| Consulting Service - Hourly - Holiday |
|
| Training Services |
| TRAINING SERVICES are provided to teach customers how to operate hardware and software. |
|
| Onsite Corporate Training |
TRN COR001HJR |
$100.00 /Hour |
| Training Services - Corporate Training on any Software Application. Charge is Per Person Per Hour. Facility charges are extra if training session hosted at a non-client site. |
|
| Onsite Training Services |
TRN PER001HJR |
$40.00 /Hour |
| Training Services - Onsite, Personal, Hands-on Software Training. Charged per person per hour. |
|
| Training Facility Charges |
TRN FAC001HJR |
$1.00 /Project |
| Training Facility Charges. Total Rental Charge of a Facility to provide training. |
|
| Miscellaneous Services |
| MISCELLANEOUS SERVICES are other services provided by HJR SOFTWARE that do not fit other identified categories. |
|
| Pick-up and/or Delivery Service |
MSC PKUDLVHJR |
$15.00 /Order |
| Miscellaneous Pick-up and/or Delivery Service. Used for local delivery of items without onsite services. Also used when HJRS provides a shopping service where customer needed items are picked-up from other local stores or retailers and delivered to customer whether onsite service is provided or not. (Picked-up items are not marked-up but are reimbursed and tracked.) |
|
| Travel Surcharges |
MSC TVL001HJR |
$1.00 /Minute |
| Long Distance Travel Surcharge - Rate: $1/minute one-way when destination exceeds 60 minute radius from Belmont, NC. |
|
| Mileage Surcharges |
MSC TVL002HJR |
$1.00 /Mile |
| Long Distance Mileage Surcharge - Rate: $1/mile one-way whenever mapping services place destination more than 45 miles from Belmont, NC |
|
| Tips |
MSC SVCTIPHJR |
$1.00 |
| TIP - Tips received from Clients over an above the price of the normal sale or invoice |
|
| Services Fees and Charges |
| SERVICE FEES AND CHARGES are additional costs applied in certain circumstances when our business policies warrant them. |
|
| Returned Item Charges |
FEE RIC001HJR |
$35.00 /Item |
| Returned Item Charge - Charged anytime a payment to us fails to clear your financial institution. |
|
| Late Payment Collection Service |
FEE LPF001HJR |
$25.00 /Attempt |
| Late Payment Collection Service Fee - Charged PER attempt to collect an outstanding, past due payment. [Up to 3 Attempts may be made perform Collection Item and Collection Fees are placed with our attorneys and/or a collection agent.] |
|
